Installing the Hardware
1. RJ-48C jacks: Connectors to external digital
CH4 CH3 CH2 CH1
telephone network interface. See Connecting
DM3 HiZ Boards
NOTE: Dialogic recommends that you install Dialogic
External Cables section.
hardware before Dialogic software. However, if you are
Quick Install Card for PCI
2. General Network Interface Alarm LED
adding DM3 hardware to an existing DM3 system, you do
3. Power LED
not need to uninstall existing DM3 software.
4. Reset LED
1. With your computer on the static-safe work area,
5. SW1: Rotary switch to set board identification
switch off the power and disconnect all power cords
(UNIX systems only).
from the electrical outlets.
6. POST LEDs: Indicate Power On Self Test
Part number (POST) status during power up.
2. Remove the chassis cover plate.
Alarm LEDs: Indicate network alarms for trunk
9 3. Select an empty PCI expansion bus slot and remove
Copyright © 2001-2007 1 (CH1 and CH2) and trunk 2 (CH3 and CH4).
the slot’s retaining screw and access cover plate (if
• Red: Alarm to indicate loss of signal.
All Rights Reserved.
• Yellow: Alarm to indicate loss of frame
synchronization at far end of external 4. If you are not installing your board in an ISA form
factor PCI slot, remove the ISA edge retainer from
Before You Begin 4
• Green: Indicates signal present; powered the board.
up and receiving signal from external
5. Using the slot’s board guides, insert the board’s edge
connector into the bus slot. Press firmly until the
• Loopback: Indicates loopback mode is
Protecting the Board from Damage
board is securely seated in the slot.
7. CT/MVIP Bus Termination Jumpers: Bus
JP2B signal is terminated when the corresponding
Installing a PCI Board
All computer boards are sensitive to electrostatic jumper clip is installed. Signal must be
discharge (“ESD”). Handle all static sensitive boards terminated only on boards at each end of the
and components, boards and computers at a static- CT Bus cable.
safe work area and observe anti-static precautions at
JP2A: CT Bus termination jumper
JP2B: MVIP Bus termination jumper
8. P3: CT Bus connector
If you are not familiar with ESD safety precautions, visit
9. ISA Edge Retainer
http://www.dialogic.com/support/hwinstall to learn more.
10. Signal Processing Daughterboard Chassis
Unpacking the Board
Configuring the Hardware
Unpack the Dialogic DM3 HiZ Board (“board”)
In a LINUX system, you must set SW1 to a unique
according to the following steps:
Board Identification number for each DM3 board in your system so that the
Power On Self Test (POST) for the board(s) can complete
The DM3 device driver, part of the Dialogic System
1. Prepare a static-safeguarded work area. successfully. Use a non-magnetic screwdriver to turn SW1
Software, assigns board instance numbers in ascending
to 1 of 16 board settings, 0-9 or A-F. 16-Bit
2. Carefully remove the board from the shipping
order (beginning with 0) as it detects each board in your
carton and anti-static packaging. Handle the
system. A board instance number is the identification (ID) After the Dialogic hardware and Dialogic System
board by the edges and avoid touching the
number used by the system software to recognize the Software are installed, refer to the proper configuration
board. files to retrieve the board instance (ID) number(s) assigned
3. Lay the board on the static-dissipative work
to the board(s) in your system. See the Dialogic Software
NOTE: If you add a board to the system, the existing
surface. 6. Replace and tighten the slot’s retaining screw to
Installation Reference for your operating system for more
board instance (ID) numbers may change, depending upon
secure the board firmly in the chassis (if applicable).
information about LINUX configuration files.
the PCI bus and slot number where the new board is
Note: Place boards in static-shielding bags when carrying
7. Connect external digital telephone cables to the
boards from station to station.
RJ-48C jacks on the board bracket. See Connecting
External Cables section.
CAUTION: Do not remove the board from the anti-static
After the Dialogic hardware and the Dialogic System 8. Select a new PCI slot and repeat steps 3-7 for each
packaging until you are ready to install it. Observe proper
Software are installed, refer to the Dialogic Configuration board you are installing.
anti-static precautions at all times.
Manager (DCM) utility to retrieve the board instance (ID)
9. Use the CT Bus cable to connect the board(s) you are
number(s) assigned to the board(s) in your system.
installing to other boards in the system.
See the DCM online help for more details about board
All contents of this document are furnished for informational use only and
are subject to change without notice and do not represent a commitment on
Warranty and Return
the part of Dialogic Corporation or its subsidiaries (“Dialogic”).
Installing the CT Bus Cable
Rx Reasonable effort is made to ensure the accuracy of the information
contained in the document. However, Dialogic does not warrant the
Tx Trunk 1
CT Bus Customer accuracy of this information and cannot accept responsibility for errors,
Cable Premises inaccuracies or omissions that may be contained in this document.
INFORMATION IN THIS DOCUMENT IS PROVIDED IN
For specific warranty information for this board, refer to
Tx Trunk 2
CONNECTION WITH DIALOGIC PRODUCTS. NO LICENSE,
the Warranty section of the Products page, located at this
EXPRESS OR IMPLIED, BY ESTOPPEL OR OTHERWISE, TO ANY
INTELLECTUAL PROPERTY RIGHTS IS GRANTED BY THIS
DOCUMENT. EXCEPT AS PROVIDED IN A SIGNED AGREEMENT
Rx Rx Rx Rx Contacting Technical Support
BETWEEN YOU AND DIALOGIC, DIALOGIC ASSUMES NO
Dialogic provides technical support for its products
LIABILITY WHATSOEVER, AND DIALOGIC DISCLAIMS ANY
EXPRESS OR IMPLIED WARRANTY, RELATING TO SALE AND/OR
through a network of value added distributors who are
USE OF DIALOGIC PRODUCTS INCLUDING LIABILITY OR
trained to answer technical questions on installing and
DM3 HiZ DualSpan
WARRANTIES RELATING TO FITNESS FOR A PARTICULAR
configuring Dialogic products. If you are unsure how
PURPOSE, MERCHANTABILITY, OR INFRINGEMENT OF ANY
INTELLECTUAL PROPERTY RIGHT OF A THIRD PARTY.
to contact your support channel, please call Dialogic
in the United States at 973-967-6600 (9am-5pm EST)
HiZ Port 1 receives from user trunk 1 receive pin.
Dialogic products are not intended for use in medical, life saving, life
HiZ Port 2 receives from user trunk 1 transmit pin.
and we will assist in obtaining the appropriate support
Note: sustaining, critical control or safety systems, or in nuclear facility
HiZ Port 3 receives from user trunk 2 receive pin.
Your CT Bus cable may applications.
channel. Outside the United States please refer to
HiZ Port 4 receives from user trunk 2 transmit pin.
have a different number
http://www.dialogic.com/support/contact to obtain
Transmit pin on HiZ ports is not used. It is possible that the use or implementation of any one of the concepts,
of connectors (drops).
local contact information. applications, or ideas described in this document, in marketing collateral
produced by or on web pages maintained by Dialogic may infringe one or
NOTE: Your system may include both CT Bus and
more patents or other intellectual property rights owned by third parties.
Dialogic also provides direct support via Dialogic Pro™
SCbus boards. To connect both board types, you must
Dialogic does not provide any intellectual property licenses with the sale of
Connecting HiZ Cable Assemblies
Services agreements. For more details of direct support
install a CT Bus/SCbus Adapter on one of the CT Bus Dialogic products other than a license to use such product in accordance
from Dialogic please refer to:
with intellectual property owned or validly licensed by Dialogic and no
boards in a system. See the CT Bus/SCbus Adapter
http://www.dialogic.com/support/DialogicPro. such licenses are provided except pursuant to a signed agreement with
Quick Install Card for installation details about the
Dialogic. More detailed information about such intellectual property is
Adapter and the bus cables. Contact your Dialogic th
available from Dialogic’s legal department at 9800 Cavendish Blvd., 5
Returning a Product
Sales Representative to order an Adapter.
Floor, Montreal, Quebec, Canada H4M 2V9. Dialogic encourages all
users of its products to procure all necessary intellectual property
To return a board for warranty repair or any other returns,
10. Install CT Bus Termination Jumpers only on boards
licenses required to implement any concepts or applications and does
please refer to the following:
located at each end of the CT Bus cable. See Physical
not condone or encourage any intellectual property infringement and
http://www.dialogic.com/support/hwfaults. To return a
Description section. disclaims any responsibility related thereto. These intellectual property
board for warranty repair, please refer to the following:
licenses may differ from country to country and it is the responsibility
11. Replace the chassis cover plate when finished and
(Trunk 1) http://www.dialogic.com/support/hwfaults. For all other of those who develop the concepts or applications to be aware of and
reconnect the power cords. Rx comply with different national license requirements.
returns, contact your vendor or Dialogic Customer Support
(for more information, see
12. Turn the power to the chassis ON.
Dialogic, Diva, Eicon, Eicon Networks, Eiconcard, Dialogic Pro and
SIPcontrol, among others, are either registered trademarks or trademarks of
CAUTION: If your BIOS is set to use Plug and Play
Dialogic. Dialogic's trademarks may be used publicly only with permission
HiZ Cable Board
technology and there are ISA boards in your system,
Assemblies from Dialogic. Such permission may only be granted by Dialogic’s legal
an IRQ conflict can be created if a DM3 board is T-1/E-1 (2 Required) Sales Assistance department at 9800 Cavendish Blvd., 5th Floor, Montreal, Quebec, Canada
H4M 2V9. Any authorized use of Dialogic's trademarks will be subject to
assigned the same IRQ as an ISA board. This could
full respect of the trademark guidelines published by Dialogic from time to
cause the machine to stop responding. You can prevent
time and any use of Dialogic’s trademarks requires proper
If you have a sales question, please contact your
this by entering the BIOS and reserving the appropriate
acknowledgement. The names of actual companies and products
local Sales Representative or the Regional Sales Office
IRQs (those used by your ISA boards) for ISA use mentioned herein are the trademarks of their respective owners.
for your area. Address, telephone and fax numbers, are
available at the Dialogic website located at:
After Installing the
To purchase Dialogic products, please refer to the
Connecting External Cables following website to locate the appropriate supplier.
The board connects to two T-1/E-1 network trunks. ®
After installing the Dialogic hardware, proceed with the
Connections between the digital network trunk and the ®
software installation as described in the Dialogic System
RJ-48C jacks on the board must be made using the HiZ
Software documentation (if applicable).
cable assemblies supplied with the board.
For technical specifications and product information go to: