FLASHportTM Software User Guide For: MTS/MCS2000 Products ASTROTM Spectra, SABER & XTS3000 Products SOFTWARE LICENSE AGREEMENT License In this license agreement (“License Agreement”), you, the purchaser of the license rights granted by this Agreement, are referred to as “Licensee” or “You. “In accordance with the terms and conditions of this License Agreement, Motorola Corporation (“Licensor”) grants Licensee the non-exclusive license to use the accompanying software (“Software”) and documentation (“Documentation”) only in the country where acquired from your supplier (“Supplier”). In this License Agreement, the Software and Documentation and any copies or modifications are referred to as the “Licensed Product.” All rights to and in the Licensed FLASHport® Product, including, but not limited to, copyrights and trade secret rights, belong to Licensor and Licensor holds title to each copy of the Software. The Software shall only be used on a single computer at a time. 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Licensee further agrees that this agreement is the complete and exclusive statement of the agreement between the Licensee and Licensor, and supersedes any proposal or prior agreement, oral or written, and any other communications relating to this subject matter of this agreement. User’s Guide Computer Software Copyrights ii Introduction Introduction to FLASHport™ 1 How to Use This Manual 2 FLASHport Upgrade Package 3 Getting Started Items You Will Need to Get Started 4 Equipment Setup 9 Upgrading Your Radio Upgrading Your Radio Using CPS 10 “FLASHing” Procedure (CPS) 15 Motorola, FLASHport, FLASHkey, ASTRO, MCS 2000, MTS 2000, SABER, Spectra, XTS 3000, and XTS 3500 are trademarks of Motorola, Inc. IBM, Personal Computer XT, AT, and Personal System/2 are trademarks of International Business Machines, Inc. Windows is a trademark of Microsoft Corporation. FLASHport User’s Guide™ i Computer Software Copyrights The Motorola equipment described in this manual may include copyrighted Motorola computer programs stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted computer programs, including the exclusive right to copy or reproduce in any form the copyrighted computer program. Accordingly, any copyrighted Motorola computer programs contained in the Motorola equipment described in this manual may not be copied or reproduced in any manner without the express permission of Motorola. Furthermore, the purchase of Motorola equipment shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents or patent applications of Motorola, except for the normal nonexclusive, royalty free license to use that arises by operation of law in the sales of a product. FLASHport User’s Guide™ ii Introduction Introduction to FLASHport™ Congratulations! You have just purchased a software upgrade that will use FLASHport technology from Motorola! FLASHport is a revolutionary new method that makes it possible to add software capabilities to your radios both at the time of purchase and later on. Previously, changing radio features and capabilities meant costly hardware modifications or buying a new radio. But now, similar to how a computer can be loaded with different software, your radio’s features and capabilities can be upgraded with FLASHport software. This gives your Motorola radio the ability to meet your needs both today and in the future. • System software packages provide basic radio control operations • Enhancement packages build on systems packages and permit specific features to be installed in your radio. FLASHport User’s Guide 1 Introduction How to Use This Manual This manual is designed to help you upgrade your radios with your new FLASHport software package. The radio software included in the upgrade package must be installed with the help of the Customer Programming Software (CPS). This application, must be purchased and installed on your computer prior to beginning the radio upgrade. Important! The CPS is the latest Windows-based software that was first released in 2000. Enhanced FLASHport keys are required for FLASHport upgrades or FLASHport refresh using ASTRO Saber & XTS 3000 CPS R05.00.02 or greater and ASTRO Spectra CPS R05.00.02 and greater. Enhanced FLASHport keys are required for FLASHport upgrades or FLASHport refresh using MCS2000 / MTS2000 radios CPS R02.00.01 or greater. The following sections of this guide apply to all upgrades: • Getting Started • Equipment Setup Be sure to read through these sections before installing the radio upgrade software. Then, when you are ready to install the new radio upgrade software into the radio, you will proceed to “Upgrading Your Radio Using CPS” FLASHport User’s Guide 2 Introduction FLASHport Upgrade Package Your FLASHport upgrade package contains the following major items: • FLASHport User’s Guide (this guide). • CD-ROM disk(s) containing the FLASHport software files. • New iButton® FLASHkey™ which has been programmed with the aftermarket order information. • “I’ve Been FLASHED” stickers which allow you to mark each radio that has been upgraded. • New radio labels to add and/or replace the existing labels on the back of the radios. These labels identify the system package purchased and the radios’ • Model upgrade kits will also come with labels for the radio indicating the new model name. FLASHport User’s Guide 3 Getting Started Items You Will Need to Get Started Most of the items needed to perform a FLASHport upgrade are standard items required for any radio programming using Customer Programming Software (CPS). • Computer (For use with CPS) Processor: 400 MHz (or higher) Pentium grade processor Memory: 128 MB RAM (Win 98/ 98SE/ME / Win NT 4.0 SP6+ / Win2000); 256 MB RAM or higher for Windows XP (Home or Professional SP2) Hard Disk Space: 1 Gigabyte drive with 450 MB minimum free space Peripherals: — Microsoft Windows supported mouse or trackball — Microsoft Windows supported serial port for radio communication — Microsoft Windows supported printer port for report printing — CD-ROM for software installation FLASHport User’s Guide 4 Getting Started • Smart Radio Interface Box (SRIB) Motorola Part Number RLN1015* This Smart Radio Interface Box (SRIB) contains 1 megabyte* of memory, enabling upgrade software to be stored locally. This decreases subsequent radio programming time for FLASHport upgrades. * For ASTRO XTS 3000, ASTRO Saber, and ASTRO Spectra radios, the 2 megabyte SRIB (RLN1015D) is required for any FLASHport upgrades involving radios with the Q361/G361 option (System Release 5.x capable radios). • SRIB Power Supply 01-80302E27 (120 Vac) Power Supply or 25-80373E86 (220 Vac) Power Supply or RLN4488 Battery Pack • Smart Radio Interface Box (SRIB) to Computer Cable 30-80390B49 Cable (25-pin to 9-pin) or 30-80390B48 Cable (9-pin to 9-pin) FLASHport User’s Guide 5 Getting Started • Enhanced FLASHkeys Included with the upgrade package. Connects to either the Parallel port or the USB port on the computer. • FLASHport Software CD(s) Included with the upgrade package. FLASHport User’s Guide 6 Getting Started • SRIB to Radio Cable — For ASTRO™ Digital SABER Radio: Motorola Part Number RKN4046 — For ASTRO™ Digital Spectra® Radio: Motorola Part Number RKN4047 — For MCS 2000™ Radio: Motorola Part Number RKN4063 — For MTS 2000™, and XTS 3000™, Radios: Motorola Part Number RKN4035 FLASHport User’s Guide 7 Getting Started • Radio ASTRO Digital SABER, ASTRO Digital Spectra, MCS 2000, MTS 2000, XTS 3000. • Customer Programming Software (CPS) — For ASTRO Digital SABER: - CPS — RVN4182 — For XTS 3000: - CPS — RVN4182 — For ASTRO Digital Spectra: - CPS — RVN4183 — For MCS 2000: - CPS — RVN4175 — For MTS 2000: - CPS — RVN4176 FLASHport User’s Guide 8 Getting Started Equipment Setup To begin your FLASHport upgrade, connect the equipment as shown below. Note: Make sure the Enhanced FLASHKey is attached to the Parallel Port (USB Port if USB Dongle is being used) of the Computer. A complete description of the equipment is provided in “Items You Will Need to Get Started” on page 5. FLASHport User’s Guide 9 Upgrading Your Radio (CPS) Upgrading Your Radio Using CPS This section provides instructions on how to upgrade or “FLASH” your radio with new features using the Customer Programming Software (CPS). “FLASHing” Procedure CPS “FLASHing” or upgrading your radio requires the Customer Programming Software (CPS) which is used during normal radio programming and servicing procedures. Refer to the “Getting Started” section for your radio’s specific CPS part number. The following steps describe the best method to upgrade your radio. NOTE To save time, perform upgrades of the same model type consecutively. (Example: MTS 2000 Model 1 radio followed by an MTS 2000 Model 1 radio.) Preparing for an Upgrade of the Same Model Type 1. Your FLASHport software upgrade package includes one piece of software (FLASHport upgrade software) on CDROM. Before starting the upgrade procedure, copy the software to the Upgrade File of the CPS being used. Example: C:\Program Files\Motorola\MCSMTS 2000 Products\MTS2000 CPS\Upgrade 2. Connect the Radio to be FLASHed to the equipment shown on page 5 of this guide. Make sure the radio is equipped with a charged battery (portables) or an external power supply (mobiles). Also, disable the Screen Saver on the computer, if using a Lap Top set the Sleep Mode to OFF. 3. Apply power to the radio and SRIB. The radio should turn on and go through its power-up sequence. The LED on the SRIB should also turn on. NOTE: Do not disconnect your radio until the FLASHport upgrade process is completely finished. FLASHport User’s Guide 10 Upgrading Your Radio (CPS) 4. Launch the CPS program by selecting: Start � Programs � Motorola � � . (Note that the items listed in italics between < > will vary depending on the type of radio you are upgrading; make the selections appropriate to the radio type (e.g., MTS2000 Radio, XTS3000 Radio, etc.). 5. From the menu bar in the CPS main window, select: Tools � FLASHport � Read Radio Configuration The following Read Radio Configuration screen will appear. Make sure the Port setting is correct (for the serial port on the PC you are using to connect to the SRIB) and click on OK. FLASHport User’s Guide 11 Upgrading Your Radio 6. The following View Radio Configuration screen will appear. Make a note of the FLASHcode and System Package fields currently set for the radio. After the upgrade, you’ll reexamine this screen to make sure the upgrade was successful. (Note that you can click on the Details button to view the features currently enabled on this radio.) 7. Close the View Radio Configuration screen. From the menu bar in the CPS main window, select: Tools → FLASHport → Read FlashKey Configuration The following Read FLASHkey Configuration screen will appear. Read the notice and click OK. FLASHport User’s Guide 12 Upgrading Your Radio 8. The FLASHkey Configuration will be read and the View FLASHkey Configuration screen will appear. More data is displayed if a full upgrade FLASHkey is read; less data appears if a refresh FLASHkey is read. 9. From the menu bar in the CPS main window, select Tools → FLASHport → Upgrade Radio FLASHport User’s Guide 13 Upgrading Your Radio 10. The Upgrade Radio screen will appear. Using the Browse button at the end of the edit control, navigate to the location of the new radio software file (copied to your PC in Step 1), verify that the directory paths in the Current Settings area are correct (typically valid unless you have moved files, in which case you’ll have to select the proper paths), then click OK. Note: Make sure the CVN or TVN file supplied on the CD with your FLASH Kit Is located in the UPGRADE file of the CPS being used, Example: C:\Program Files\Motorola\MCSMTS 2000 Products\MTS2000 CPS\Upgrade FLASHport User’s Guide 14 Upgrading Your Radio 11. The FLASHing Radio... screen will appear. The new software will begin loading into the radio, as indicated by a progress bar at the bottom of the screen. NOTE: Please be Patient………A FLASH upgrade may take 20 – 30 minutes depending on the size of the codeplug. FLASHport User’s Guide 15 Upgrading Your Radio 12. When the software has completed loading into the radio, the following screen will appear. 13. Repeat Step 5 to verify that the new software version appears in the FLASHcode and System Package fields. You may also click on the Details button to verify that any new features have been enabled. 14. Once your radio has been successfully “FLASHed,” you are free to use the CPS to enter any customer-specific information normally contained within the CPS. After CPS programming is complete, save the codeplug data to an archive file. You may upgrade another radio by repeating Steps 2 through 9. After completing the upgrade, disconnect the radio. Replace and/or add the radio label with the new radio label provided. It is very important that the new labels are placed on each “FLASHed” radio so that the radios can be identified for future service and programming. To help identify the radios that have already been upgraded, place an “I’ve been FLASHED” sticker on the outside of the radio. These stickers can be easily removed by the end-user. A FLASHcard should be given to the end-user with each radio upgraded. This FLASHcard provides the end-user with a quick reference of the new features that the radio now contains due to the upgrade. Ensure that the new model number kits have been applied to each radio that has been subject to a model upgrade. FLASHport User’s Guide 16