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Part Number
Description
Manufacturer
Price & Lead Time
CS-STATN1 UPGR7
Required to upgrade a Strata CS single-station license to Release 7.0.
TOSHIBA
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CS-STATN24UPGR7
Required to upgrade a Strata CS 24-station license to Release 7.0.
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CS-STATN8 UPGR7
Required to upgrade a Strata CS 8-station license to Release 7.0.
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CS-TRUNK1 UPGR7
Required to upgrade a Strata CS single-trunk license to Release 7.0.
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CS-TRUNK23UPGR7
Required to upgrade a Strata CS 23-trunk license to Release 7.0.
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CS-TRUNK4 UPGR7
Required to upgrade a Strata CS 4-trunk license to Release 7.0.
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CS-UIP300
For IP telephone applications with Strata CS. Requires installation of the appropriate IP board in the Strata CS server....
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CS-UIP300-PS
Required for CS-UIP300 IP Telephone installations where power is not supplied to network devices by the customers networ...
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CS-VOIP R6
1 VoIP license required per VoIP connection. See Strata CS Installation & Maintenance Manual for requirements.
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CS-VOIP R7
1 VoIP license required per VoIP connection. See Strata CS Installation & Maintenance Manual for requirements.
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CS-VOIP15 UPGR7
Required to upgrade a Strata CS IP trunk license to Release 7.0.
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CS-VOIP4 UPGR7
Required to upgrade a Strata CS 4 IP trunk license to Release 7.0.
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CTC-D-STI-TOSH2
Toshiba CTC-D-STI-TOSH2 2YR ABSOLUTE SW COMPUTRACE COMPLETE FOR INSTALLED PCS
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CTC-D-STI-TOSH3
Toshiba CTC-D-STI-TOSH3 ABSOLUTE SOFTWARE COMPUTRACE COMPLETE BUNDLED SKU INSTALLED PCS
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CTC-F-10K12TOSH
Toshiba CTC-F-10K12TOSH 1YR COMPUTRACE COMPLETE SERVICE 10000+
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CTC-F-10K24TOSH
Toshiba CTC-F-10K24TOSH 2YR COMPUTRACE COMPLETE SERVICE 10000+
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CTC-F-9K12TOSH
Toshiba CTC-F-9K12TOSH 1YR COMPUTRACE COMPLETE SERVICE 2500- 9999
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CTC-F-9K24TOSH
Toshiba CTC-F-9K24TOSH 2YR COMPUTRACE COMPLETE SERVICE 2500- 9999
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CTC-F-9K36TOSH
Toshiba CTC-F-9K36TOSH 3YR COMPUTRACE COMPLETE SERVICE 2500- 9999
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CTC-F-9K48TOSH
Toshiba CTC-F-9K48TOSH 4YR COMPUTRACE COMPLETE SERVICE 2500- 9999
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CTI-SUPP-OAI
Covers annual ongoing support for all of OAISYS products (Net Server, Voice Assistant, Call Router, Net Phone, and Chat)...
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CTI-SUPP-OUT
OAISYS Diamond out-of-plan upgrade makes out-of-warranty system eligible for Diamond support plan. Quantity needs to mat...
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CTI-TASKE-BASE
TASKE Contact software package includes 10 agents, 1 supervisor, and 1 year free upgrades/tech support.
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CTI-TASKE-BPINT
Plug-in for Blue Pumpkin Director Essential integration with TASKE.
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CTI-TASKE-BPWF
Blue Pumpkin Director Enterprise or Director Professional. Used to transfer historical data for forecasting and scheduli...
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CTI-TASKE-CONV
Used to convert an existing site from one PBX to another. The result will be the equivalent number of licensed seats, Ag...
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CTI-TASKE-COREM
Provide the reporting on the COREMedia COREDIRECT package by integrating with COREDIRECT product.
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CTI-TASKE-ENTER
Allows the supervisor to manage multiple contact centers simultaneously. Requires TASKE Contact at each site and a TCP/I...
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CTI-TASKE-IEXWF
Provides an interface between TASKE Contact and IEX TotalView. Used to transfer historical data for forecasting and sche...
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CTI-TASKE-LBWF
Provides an interface between TASKE Contact and Left Bank Solutions Monet. Used to transfer historical data for forecast...
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CTI-TASKE-MT
myTaske Reporter, web based reporting package, base license for Strata ACD system. Includes 50 agents and 1 supervisor s...
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CTI-TASKE-MTUPG
Upgrade from myTaskeReporter to Taske Contact Base (10 agents, 1 supervisor). Additional agents
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CTI-TASKE-SIGN
Concurrent user license for an agent to view real-time contact center traffic conditions on the agent’s computer desktop...
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CTI-TASKE-SUP1
Concurrent user license for monitoring, reporting, database searches, database administration, and forcasting.
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CTI-TASKE-TRAN
Used to transfer the license for the site from one PBX to another. The result will be the equivalent number of licensed...
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CTI-TASSUP-CONA
Annual maintenance for ongoing support and free upgrades per agent.
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CTI-TASSUP-CONB
Annual maintenance for ongoing support and free upgrades for smaller sites (guide line:less than 150 agents).
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CTI-TASSUP-CONM
Order number of months that makes the period align with Strata ACD.
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CTI-TASSUP-CONR
Order 1 if the maintenance for the license on your site has been expired for at least 3 months.
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CTI-TASSUP-CONS
Annual maintenance for ongoing support and free upgrades. Recommended for larger TASKE Site (guide line:more than 150 ag...
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CTI-TASSUP-MT
Annual maintenance for ongoing support and free upgrade for myTaskeReporter after the initial first year warranty.
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CTI-TRACER-AD
Tracer Advanced Base Package (max. 96 digital/64 analog ports). Promotion price and free 5 Net Phone client license are...
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CTI-TRACER-ADP
Advanced Plus Package w/dual PS (max. 192 digital/64 analog ports). Promotion price and free 5 Net Phone client license...
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CTI-TRACER-ADPR
Advanced Plus Package w/dual PS/RAID1 (max. 192 digital/64 analog ports). Promotion price and free 5 Net Phone client li...
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CTI-TRACER-ADR
Tracer Advanced Base Package w/RAID1 (max. 96 digital/64 analog ports). Promotion price and free 5 Net Phone client lice...
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CTI-TRACER-DEA
Tracer Advanced Dealer Demo system up to 30,000 hours of storage. Voice cards needs to be purchased.monitor.
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CTI-TRACER-DEMA
Tracer Advanced Dealer Demo system including 4 analog port trunks with up to 30,000 hours of storage.
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CTI-TRACER-DEMS
Tracer Standard Dealer Demo system including 4 analog port trunks with up to 14,000 hours of storage.
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CTI-TRACER-DES
Tracer Standard Dealer Demo system up to 14,000 hours of storage. Voice cards needs to be purchased.
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CTI-TRACER-RPT
Optional software license to provide the reporting capability. Requires any model of Tracer system.
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CTI-TRACER-ST
Tracer Standard Base Package (max. 48 ports). Promotion price and free 5 Net Phone client license are effective through...
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CTI-TRACER-SUPP
Tracer Diamond Support for annual maintenance for Tracer Software only. This includes the technical support and free upg...
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CTI-TRACER-W24A
Extend the 24 port analog voice board warranty to 3 years including the initial warranty.Includes AWR.
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CTI-TRACER-W48P
Extend the dual T1 voice board warranty to 3 years.Includes AWR.
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CTI-TRACER-W4P
Extend the 4 port voice board warranty to 3 years.Includes AWR.
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CTI-TRACER-W8P
Extend the 8 port voice board warranty to 3 years.Includes AWR.
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CTI-TRACER-WADV
Extend the Tracer hardware (PC) of Advanced system to 3 years. Includes AWR
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CTI-TRACER-WBAS
Extend the Tracer hardware (PC) of Standard system warranty to 3 years.Includes AWR.
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