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Part Number
Description
Manufacturer
Price & Lead Time
N0169665
Nortel Express Base MPS 500 system Installation & Integration with HW & Cabinet
NORTEL
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N0169666
Nortel Express Base MPS 500 system Installation & Integration with HW but No Cabinet
NORTEL
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N0169667
Nortel Express Base MPS 500 system Installation & Integration with no OEM hardware and Nortel supplied TMS (PVI)
NORTEL
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N0169669
Nortel Express SS/IVR Incremental Server Installation in customer supplied racks (fee per server)
NORTEL
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N0169674
Nortel Express SS/IVR Nortel licenses Installation for new system (Lines, T1s, players) (fee per license)
NORTEL
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N0169677
Nortel Express SS/IVR installation and configuration of a database client (Windows Server)
NORTEL
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N0169678
Nortel Express SS/IVR installation and configuration of database client (Solaris Server)
NORTEL
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N0169679
Nortel Express SS/IVR 3rd party speech license/channel Installation (fee per license) (Nuance/IBM/True.)
NORTEL
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N0169680
Nortel Express CCT06-IVR Installation & Integration (NT) & Tool kit on MPS
NORTEL
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N0169682
Nortel Express SS/IVR PVI App of MPS Developer, Studio, Manager Installation on a PC
NORTEL
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N0169683
Nortel Express SS/IVR Service Creation Environment (SCE) development Installation on NT AP or PVI server.
NORTEL
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N0169690
Nortel Express SS/IVR Cut Over Support - Minimum Service (8 hours + Travel)
NORTEL
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N0169691
Nortel Express SS/IVR Cut Over Support - Incremental Service (block of 4 hours) Add-on to the Minimum service only
NORTEL
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N0169694
Nortel Express SS/IVR Travel Surcharge (used for Non- continental NA customers)
NORTEL
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N0171353
Contact Center Services Custom Quote (2nd and 3rd shift premium and other custom services)
NORTEL
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N0178967
1GB add-on memory module (one per system max.) - high availability. Can order for new system orders or installed systems
NORTEL
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N0179450
Quality Monitoring 6.5 Installation & Integration with Enterprise Reporting
NORTEL
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N0180188
ESS-STD-2X to ESS-STD-4X Upgrade. Upgrade ESS 2.x Standard to ESS 4.X Standard
NORTEL
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N0180190
ESS-STD-2X to ESS-PRO-4X Upgrade. Upgrade ESS 2.x Standard to ESS 4.X Pro
NORTEL
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N0180191
ESS-STD-2X + module(s) to ESS-PRO-4X Upgrade. Upgrade ESS 2.x with one or more optional modules to ESS 4.X Pro
NORTEL
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N0181161
Nortel Express One hour of Project Management service to oversee installation of new systems and major upgrades to exist...
NORTEL
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N0181162
Nortel Direct One hour of Project Management service to oversee installation of new systems and major upgrades to existi...
NORTEL
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